FAQ
Product Questions
How do I choose the products that are right for me?
If you need assistance finding the products that best meet your skincare goals and needs, we encourage you to take our online skin quiz. Based on your answers, this 10 question quiz will provide you with a custom prescription for healthier, more youthful skin.
Additionally, you can speak with a Dr Rudy Oral Care Products specialist by by emailing us at customerservice@drrudyproducts.com
Do your products contain Alcohol or Sugar?
All Dr Rudy Oral Care Products are Alcohol and Sugar Free
How long before I see results?
With many of our products, results are visible within minutes. Over time, results become cumulative and even more dramatic. For most clients, noticeable improvement is reached after one month of using the products.
Does your Product Contain Citric Acid?
No
AutoShip Service:
How does the AutoShip service work?
Enjoy the convenience of having your favorite Dr Rudy oral care products delivered direct to your door at a time that suits you best. You can set delivery to meet your usage. With every replenishment order receive 10% off every shipment, complimentary shipping, Free returns . Sign up for our free replenishment service and receive the following benefits:
- The price advantage - 10% off every shipment
- Free shipping – Free returns – Free samples with every shipment
- Flexibility of delivery with the ease of changing schedules as needed
- You are in Control
- You can cancel anytime
- You can stay on the program as long as you want at your locked in savings
- No complicated procedures. Simply call, to change your delivery frequency or to cancel.
How and when will I be billed?
Dr Rudy Oral Care Products will automatically bill your credit card and ship to the address of your choice. Your card will not be billed until the product is shipped to you.
How do I cancel my AutoShip service?
Auto Ship orders can be cancelled at any time. To change or cancel your delivery, simply login to your account on our website.